Here is a step by step guide that will help you through the process of ordering a memorial from Town & Country Memorials.
1. When Contacting us:
The following information will help us with your memorial.
- Personal details: Name, address, contact number or email.
- Name of the deceased.
- Name of churchyard, cemetery.
- Grave owner details – this will be the person who owns the plot.
This information will be needed so that we may be able to apply to the local council for a permit to fix the memorial on the family plot. The permit will need to be signed by the plot owner. There is usually a fee, which varies between each council.
2. Details of the memorial:
Choosing a memorial can often be confusing. If you are unsure, we always advise you to talk to us and we can guide you through the list of memorials, letting you know what is recommended or permitted by the council for your family plot.
Things to consider:
- Room required for 2nd inscription if required.
- Would a photoplaque be required?
- Any designs required?
- Any vases required?
Any other requirements such as kerb sets, cover slabs, soil or chippings can be arranged.
3. Processing your memorial:
Once the information has been gathered and you have chosen your memorial:
- We will submit the paperwork for the grave ownership, permit fess and confirm that the memorial and work conforms to the councils rules and regulation.
- Write to you to confirm the total price for the memorial and work to be carried out including the VAT.
- Once you are ready to go ahead, we will produce and send out, in the post or via email, a proof layout illustrating how the memorial will look with the inscription. At this point the lettering may be changed as many times until you are satisfied with the layout.
- When the final layout is acceptable, we will require a signed copy of the proof authorising us to proceed.
- The permit will be submitted to the council with the relevant payments, which we will pay then add them to the final invoice.
- Finally, we will make arrangements to have the memorial placed on the family plot advising you when this has been completed.